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Orderflow for custom apparel

From artwork approval to production.

A Shopify order for embroidered polos or printed tees can be paid and still need artwork, placement, customer approval, a production run, and a ship date. Orderflow gives those garment orders a workflow.

Artwork stays on the orderApprovals are visibleProduction has a next step
orderflow.orstrax.io/dashboard/orders

Orders

Active Orders

  • #4412Artwork review

    Northline Clinic

    Embroidered company polos — 12

    Ship by

    Oct 3

  • #4408Proof Sent

    Harbor Rowing

    Screen-print team tees — 40

    Ship by

    Sep 30

  • #4404On machine

    Ada Kim

    Monogrammed jacket

    Ship by

    Oct 6

  • #4399Ready to ship

    Westfield Band

    Printed hoodies — 28

    Ship by

    Today

Paid is not the same as ready to stitch.

The problem after checkout

The garment order is paid. The artwork is not ready.

Someone ordered twelve company polos. Shopify has the sizes and the payment. Your shop still has to find the logo, confirm chest placement, get a stitch-out or digital proof approved, then actually embroider the run.

  • The logo arrived as a phone screenshot in a reply-all
  • Placement notes live in an Internal conversation the stitcher never sees
  • A reprint starts because the customer changed thread color after you hooped
  • The event date is real, but the queue is sorted by order number

Shopify recorded the apparel sale. Orderflow is for the artwork-to-production work that sale creates.

Automatic screen-printing press in a custom apparel shop
Anthony Roberts / Unsplash

How a decorated-garment order usually moves

Embroidery shops and print-on-garment shops use different machines. They share the same post-checkout problem: paid is not produced.

  1. 1

    Order received

    Line items, sizes, and the Shopify order land on the working queue.

  2. 2

    Artwork in

    The logo or artwork file is attached to the order, not left in a shared drive folder named after the company.

  3. 3

    Placement and proof

    Send a placement mock or stitch preview with Proof Review so they approve before you hoop or print.

  4. 4

    Revision or approval

    A thread-color change is a new proof version on the same order, not a new email subject.

  5. 5

    In production

    Move the run into the production status your floor uses — digitizing, hooping, printing, finishing.

  6. 6

    Ready to ship

    When the order is packed, fulfillment still happens in Shopify. The production story is already on the row.

Multi-needle industrial embroidery machine with thread cones

#4412

Embroidered company polos — 12

Artwork review

A workflow the floor and the inbox can share

Apparel work needs two kinds of notes: what the customer can see, and what the stitcher or printer needs. Orderflow keeps those separate on the same order.

Proofs before you hoop or print

Proof Review tracks versions, approval, and revision requests so you are not stitching from a maybe.

Production statuses you define

Digitizing, waiting on thread, on press, and ready to ship are your names. Orderflow does not hard-code an embroidery pipeline.

Internal Note vs Customer Message

Placement, backing, and thread notes stay internal. Status updates the customer sees stay in Customer Message and templates.

Ship by for event wear

Tournament, reunion, and launch dates belong on the queue, not only in the original email.

Files stay with the run

Artwork and customer uploads sit on the order so the next shift is not hunting a desktop folder.

orderflow.orstrax.io/dashboard/orders
#4412Artwork review

Northline Clinic

#4408Proof Sent

Harbor Rowing

#4404On machine

Ada Kim

#4412

Northline Clinic

ops@northline.example

Artwork review

Ship by

Oct 3

Fulfillment

Unfulfilled

Customer MessageInternal NoteActivity

Left-chest placement mock is attached. Approve the stitch preview so we can hoop the run.

File
Proof Review · placement mock awaiting approval

The order workspace

Embroidered company polos, in the queue

Demo apparel jobs. Not real shops, ratings, or order volume.

From the bench

Check a hoodie proof from the floor before the next color goes down.

Automatic screen-printing press in a custom apparel shop

Orderflow

Active orders

  • #1042

    Custom print — 11×14

    Proof Sent

    Ship by Today

  • #1041

    Personalized mug

    In production

    Ship by Sep 26

  • #1038

    Photo blanket

    Waiting on info

    Ship by Sep 29

The usual apparel scramble

  1. 1Find the logo in email, Slack, or a USB stick
  2. 2Guess whether placement was approved
  3. 3The stitcher cannot see the customer’s last change
  4. 4Event date is only in the original PO email
  5. 5Customer calls and you reconstruct the story

The same run in Orderflow

  1. Step 1. Artwork and the order stay together
  2. Step 2. Proof approval is a status you can see
  3. Step 3. Internal Note holds placement and thread
  4. Step 4. Ship by sits on the working queue
  5. Step 5. Activity shows who moved the order and when

Ready to clear the rail?

Get artwork approved. Then produce the run.

Orderflow will not digitize files or drive your embroidery machine. It organizes the Shopify orders that still need that work.

Works with your existing Shopify storeStatuses you configureBuilt for custom orders

Questions shops actually ask

Does Orderflow digitize embroidery files?

No. Digitizing, hoop setup, and printing stay in your shop. Orderflow tracks the Shopify order through artwork, proof, production, and ship-ready stages you define.

Can I use different statuses for embroidery and screen print?

Yes. Statuses are yours. A shop that both embroiders and prints can use one sequence or separate names for each process.

Where do placement notes go?

Internal Note is for the floor. Customer Message is what they may see in updates. They stay on the same order so the next person is not guessing.