Missing files, on the job
Collect Info and Request Information pull artwork back to the order instead of a generic “please send the file” inbox.
Orderflow for print shops
Keep print orders moving from artwork to shipment.
A print job is rarely ready when Shopify takes payment. You still need a usable file, a proof, a revision cycle, a place in the print queue, and a date it has to leave the shop.
Missing files are obviousRevisions stay on the jobThe queue has a next step
orderflow.orstrax.io/dashboard/orders
Orders
Active Orders
- #8804Waiting on file
Field & Pine
250 business cards — silk
Ship by
Sep 29
- #8801Proof Sent
Cove Architecture
24×36 posters — 15
Ship by
Oct 2
- #8796On press
Mira Chen
Saddle-stitch booklets — 80
Ship by
Oct 7
- #8792Ready to ship
Oak Street Cafe
Window cling set
Ship by
Today
The file is the job. It has to live on the order.
The problem after checkout
Payment does not mean you have a printable file.
Someone ordered 250 business cards. Shopify has the quantity and the address. Prepress still does not have a press-ready PDF, or the one they sent is RGB, or the bleed is wrong.
- The “final” file is in a reply three messages down
- A second version arrives with no note about what changed
- The press operator asks which job is actually approved
- A rush date is real, but the board is sorted by who yelled last
Shopify recorded the print sale. Orderflow is for file collection, proofing, and the production queue that sale creates.
A print job after the cart
Cards, posters, banners, and books have different machines. They share a file-and-approval problem before anything should hit the press.
- 1
Order received
The Shopify line item becomes a job on the working queue.
- 2
File check
If the artwork is missing or unusable, Request Information or Collect Info gathers it on that order.
- 3
Proof
Send a proof they can approve. Keep the file that belongs to that version on the order.
- 4
Revision
A new proof version replaces guesswork about which PDF is current.
- 5
Approved / in print
Move the job into the print-queue status your shop uses.
- 6
Finishing and ship
Ship by stays visible while you cut, bind, pack, and fulfill in Shopify.
#8804
250 business cards — silk
Waiting on filePrepress and the floor, looking at the same job
Print shops lose time when the approved file and the due date are in different tools. Orderflow keeps both on the Shopify order your team already recognizes.
Proofs and revisions
Proof Review is built for approval and another round — the usual print conversation — without losing the previous version.
A print queue you name
Prepress, waiting on file, on press, finishing, and ready to ship are your statuses. Orderflow does not invent a press schedule.
Deadlines on the board
Ship by dates belong on the working queue so rush cards do not hide behind a newer poster.
Internal Note for prepress
Bleed, stock, and coating notes stay internal. Customer-facing updates use templates and Customer Message.
orderflow.orstrax.io/dashboard/orders
#8804Waiting on file
Field & Pine
#8801Proof Sent
Cove Architecture
#8796On press
Mira Chen
#8804
Field & Pine
hello@fieldpine.example
Ship by
Sep 29
Fulfillment
Unfulfilled
Customer MessageInternal NoteActivity
We need a print-ready PDF with bleed before we can proof the cards. Upload it from the lookup page.
File
Request Information · waiting on press-ready file
The order workspace
250 business cards, as an Orderflow job
Sample print-queue rows. Not a real shop’s volume or ratings.
From the bench
Confirm a reprint from the press instead of walking back to the office.
Orderflow
Active orders
- Proof Sent
#1042
Custom print — 11×14
Ship by Today
- In production
#1041
Personalized mug
Ship by Sep 26
- Waiting on info
#1038
Photo blanket
Ship by Sep 29
File chaos
- 1Hunt email for the latest PDF
- 2Print the wrong version
- 3Ask the floor which jobs are approved
- 4A due date lives in the subject line
- 5The customer cannot see anything until it ships
One job record
- Step 1. The current file sits on the order
- Step 2. Proof versions are sequential
- Step 3. Status tells prepress and press the same story
- Step 4. Ship by is on the row
- Step 5. Lookup covers the wait before tracking
Ready to clear prepress?
Get the file. Get the approval. Then print.
Orderflow is not a RIP or an imposition tool. It is the Shopify-side workflow from missing artwork to a job that is ready to fulfill.
Works with your existing Shopify storeStatuses you configureBuilt for custom orders
Questions shops actually ask
Does Orderflow impose files or drive a press?
No. Prepress software and the press stay where they are. Orderflow tracks the Shopify order through file collection, proofing, and the statuses you use on the floor.
What if the customer sends three PDFs?
Keep them on the order. Proof Review is how you show which version you are asking them to approve, so the press is not guessing.
Can I sort by when a job has to leave?
Ship by dates sit on the working queue. You can sort by that date so a rush card job does not sit behind a newer poster.
Related resources
Practical guides for the workflow on this page. These are not Help articles.