Documentation

How Orderflow works

Reference for Orderflow features and systems. Click-by-click how-to lives in Help.

• Overview

  Orstrax Orderflow overview

  How the Shopify app signs in, keeps order work, and talks to the storefront.

• Sync

  Order sync behavior

  Initial 60-day backfill, incremental sync, and what does not come from the Shopify order payload alone.

• Statuses

  Status system

  Internal and public names, sequence, customer email, and how statuses relate to Status Actions.

• Status Actions

  Status Actions

  Proof Review and Request Information attached to a status, including outcomes and notifications.

• Customer Lookup

  Customer lookup

  Storefront order lookup by email and order number, including what the customer can see.

• Proof Review

  Proof Review

  Proof tokens, storefront URLs, revised proofs, and merchant alerts.